“ I've been to several car service centers but Brian Harris BMW was most definitely the best!!! Their expertise in BMWs, their customer service and how they made me feel important as a customer were second to none! They worked well with my warranty people and got my X6 back on the road running alot better than it had before. I would highly recommend Brian Harris BMW to anyone who needs professional, expertised work done on their BMW! ”

“ Very communicative and customer service oriented! ”

“ I missed my appointment to take my X.3 in for service work but when I took it in the next day they jumped right on it and got it taken care of much faster than I even expected. The service was great the work was done professionally and they even gave me a free Coke while I waited! Very friendly and knowledgeable service team. ”

“ Very good service. ”

“ Mr.Billy Robin is such a nice guy . I went to look for a vehicle for my son and drove like 4 cars with different years same models and came back to Mr.Billy for the vehicle for my son . It was because how I was treated with kindness and respect and he wasn’t pushy or didn’t look down on me or trying to sale me a car because I was a woman. Thank you Mr.Billy Robin. I surely will take good care of you as well if anyone of your family members ever come to Woman’s Hospital.Lee Brown 😀😀💕🙏 ”

“ Great sales team. They were not pushy like most dealers. ”

“ First, the Brian Harris BMW facility and show room is quite large and very impressive. My Wife and I were simply delighted with everyone we met during our visit. We especially appreciated our time with the Financial Manager and above all our Sales Rep “Billy Robin”. Billy not only facilitated our purchase (2019 BMW X5) but also helped us return our Rental car and coordinated site seeing suggestions in New Orleans with a co-worker, “ Tommy”. Our time at Brian Harris BMW created very good memories and was a most pleasurable experience. I fully recommend shopping at Bran Harris BMW. They will be on the very top of my list for my next vehicle purchase. ”

“ Customer service within the service department is unmatched by any other car company in the area. ”

“ My five star rating is really for Mr. Carl Fontenot. From the very first approach on the lot, he was inviting, professional, and knowledgable. Not once did I feel rushed to make any decisions. He's genuinely a great guy! The atmosphere of the dealership was so peaceful; like no other. With that being said, shop Brian Harris to not only purchase the ultimate driving experience, but to receive the ultimate customer care. ”

“ Responded quickly ”

“ Very friendly atmosphere ! ”

“ Great BMW dealership...Brett Bagley does an amazing job! ”

“ Great friendly service. They have a little waiting area with hot or cold drinks, and snacks to munch on while you wait for your car to be ready. ”

“ Tommy. and Clif went above and beyond to help me pick the right car for me. Jason the financial manager walked me through the process with ease. Even the GM was amazing and bent over backwards to make the deal work. Awesome staff at Brian Harris! ”

“ I took my BMW to get an alignment. The staff was nice, as always. Never did I think my sunglasses would be swiped. The thief put knock off sunglasses in my Rayban case. The manager immediately responded to my initial review and continued to communicate by email. Thank you for making this right. For that I am updating my review. ”

“ Parts department is always super helpful, courteous, and the dealership is immaculate. ”

“ Bought a Mini Cooper S today and our sales fellow, Clif, was great. He took care of everything with no problems. The finance manager was also very personable and helpful. The new Mini is sweet! Lots of fun! We are glad we found a deal at Brian Harris! ”

“ I like how y'all get back with very good condition and price is displayed on the car ”

“ My experience was amazing! Brad Blackledge was efficient, knowledgeable and very friendly. I really enjoyed my time and I can't wait to work with them again when it's time to upgrade! -Maia ”

“ I had a great buying experience and highly recommend Neil Coll and all of the Brian Harris BMW. I appreciate the quality of the cars, the high level of customer service and the friendly atmosphere. It was a relief to deal with Neil that felt like friends instead of the typical high pressure feeling. Fantastic experience all around. Thank you so much! ”

“ Great help. Neil Coll was excellent. Really went out of his way for us. You must ask for him if you are looking for a vehicle. Of course we love our new BMW. It truly is the ultimate driving machine. So much more comfortable than the Mercedes. Neil and staff spent several hours with us going over all the details of the vehicle. One problem , you will become spoiled and not happy riding in anything else. In addition, the atmosphere of the dealership was professional, friendly, clean and comfortable. No high pressure sales pitches, just letting these great machines sell themselves. ”

“ I recently purchased my first BMW a few weeks ago in New Orleans. I wanted to find a trusted and reliable BMW location closer to my residence, which is why I chose Brian Harris. They took good care of my car. The only thing I was unhappy with was the fact that they kept my car a day and a half. If I had known from the beginning that they would keep my car that long, I would have been okay. It's the not knowing that makes customers upset. I had to call to check on the status of my car continuously. I'm a stickler for valued customer service. Every time I called to check on my car, I was transferred to someone else who didn't answer the phone or return my call. This became very frustrating. Once my car was finally finished, they did send someone (shuttle service) to come pick me up from my home and take me to get my car. I definitely give that department a five star rating. However, once I paid for everything I sat in the lobby longer than I should have because I was NOT notified that my car had been pulled around. I had to yet again go to the receptionist to see how much more longer I had to wait. She looked up and said "oh there's your car ma'am." Now why did the service department not let me know my car was up front. These are all simple things that can be fixed hopefully because you all completed the service I needed on my car (5 star rating). Also, a special thanks to Louis such a phenomenal guy. ”

“ Mr. Donnie Kendrick made my 7 series car purchase experience amazing! He is the very best at what he does. I have been apart of the BMW family since 2014, and I can honestly say this has been my best experience. Mr. Kendrick went over and behind to get me into the car I wanted. Unlike most car salesmen, he is honest, dependable, knowledgeable, and a man of his word! My brother and I will continue to give him our business from here on out. I would highly recommend him to all. Thanks again Mr. Kendrick and the rest of the BMW family who really care. ”