SERVICE DEPARTMENT

Our Location

Brian Harris BMW
12336 Airline Highway
Baton Rouge, LA 70817

Service: 225-612-0284

Service Hours

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Service Manager Adam Chappuis
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Service Manager
Adam Chappuis
Assistant Service Manager Ronnie Santangelo
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Assistant Service Manager
Ronnie Santangelo
Service Advisor Rick Townley
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Service Advisor
Rick Townley
Service Advisor Louis Lecoq
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Service Advisor
Louis Lecoq
Pre-Delivery Manager Brennan Miller
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Pre-Delivery Manager
Brennan Miller
Service Loaner Manager Kristen Duncan
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Service Loaner Manager
Kristen Duncan
Service Concierge Eric Braziel
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Service Concierge
Eric Braziel
Warranty Clerk Dana Chopin
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Warranty Clerk
Dana Chopin

Contact Information

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My service advisor Fred was really helpful. I’m really happy I got the wheel and tire protection package when I bought my bmw. Between having that and a good service advisor, I haven’t had any headaches using bmw service. The only negative thing I could even think of would be that the free cold...

- Greg Campbell, GOOGLE

Ask for Ms. Cook! Awesome person!

- John Bruneau, GOOGLE

Perfect Service. Every one was exceptional. I have been doing business here for over 20 years.

- Harold Paul, GOOGLE

Every one was very helpful. At the end I got my new (new to me anyways) jeep I lost a couple things in my trade that I forgot. but I am very happy with my jeep.

- Kimberly Mclin, GOOGLE

I recommend BH Dealership and the most dedicated sales manager and sales team, Thank You All for assisting me into my beautiful newly purchased BMW 218i Candyapple Red. Heidi Richardson never blinked an Eye when she invited me to the dealership that I would be driving out in my new ultimate driving...

- Faron Babin, GOOGLE

Went in just looking for my wife and drove off with a car. Josh made our experience very pleasant and easy. Great service from sales and financing department. They made our trade in easy and made me happy with the price. Thanks Josh and Team. Happy wife is a happy life!

- Kerry Rainey, GOOGLE

I did the buying of my car all over phone. Donnie Kendrick is by far the best sales associate I have ever dealt with and made sure he walked me through every step of purchasing my M3. He answered every question I had to the best of his ability. I would definitely recommend this dealership to...

- James Spry, GOOGLE

Brad was very helpful and patient with our questions. There was no high pressure dialogue. We would go to this location again

- George Cunningham, GOOGLE

I didn't buy a car, but the dealer was very helpful. Plan on going back in the future though.

- Guru7ZLPZ, CARGURUS

This was the easiest purchase of any vehicle I have ever purchased from any dealer. All communication was done by text before I got to the dealership.They even offered to deliver it!! Cassie was very helpful and so courteous. I informed her that i had a set time to be in and out. The team had me in...

- Ryan Breaux, GOOGLE

An appointment was scheduled to have maintenance work performed on my vehicle, I was seen in a timely manner, I received impeccable customer service and the loaner vehicle was brand new with a full tank of gas!

- kimberlymojo, GOOGLE

Heidi and the team did a great job. Most hassle free car purchase to date!!!

- Ryan Fournier, GOOGLE

Grade A

- Michael Bass, GOOGLE

I had the best experience with this dealership. I highly recommend them to everyone. My sales rep was Wade Lilly. He is a true professional through and through. I’m a Mercedes woman at heart, but I purchased my first BMW ever from them, and I can say that I feel so confident about my purchase. I...

- Alexa Costa, GOOGLE

IMy scheduled appointment was made around my schedule. I was greeted with respect as I pulled up at the scheduled time. I was checked in immediately. I latter received a video detailing the work on my vehicle and how everything looked on my car by the mechanic. When the worked was completed, I...

- Daisy Slan, GOOGLE

Cassie was a pleasure to work with no pressure, the transaction went smoothly

- Ricky Creed, GOOGLE

Fadime was amazing to work with and listened to all my needs and took such good care of me. I will be back again!! ❤️

- Rachel Jordan, GOOGLE

Neil was great, not pressuring, and very informed about the vehicles. Great purchasing experience!

- Rockne Hymel, GOOGLE

Hey NOLA buyers! The staff at Brian Harris, in particular Paul and Luke, were extremely professional and made our selection, purchase and delivery efficient and easy. As a very pleased and grateful New Orleans customer, I highly recommend them!

- Billy Burk, GOOGLE

Exceptional experience!!! Thank you so much Cassie. I highly recommend Brian Harris and I highly recommend Cassie!! I will definitely be back for the 5 series!!!

- Pratimakone Aphaiyarath, GOOGLE

Brad made my families experience at Brian Harris phenomenal. I will share his contact with everyone!

- Tom Moore, GOOGLE

Nice, smooth, easy, and flexible. Thanks Brad!

- Choretta Burns, GOOGLE

Very pleasurable experience. Very accommodating and video chat with service text let’s you see the problem while he performs the service

- Charles Hall, GOOGLE
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