Brian Harris BMW
SERVICE DEPARTMENT

Our Location

Brian Harris BMW
12336 Airline Highway
Baton Rouge, LA 70817

Service: 225-754-1295

Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed
Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

RECEIVE A PREPAID CARD UP TO $100 ON SELECT ORIGINAL BMW TIRES.

Receive a $100 Visa® prepaid card with the purchase of four eligible* Bridgestone tires or a $70 Visa® prepaid card with the purchase of four eligible* Continental, Goodyear, Michelin or Pirelli tires.

Bridgestone...........................$100
Continental.............................$70
Goodyear.................................$70
Michelin...................................$70
Pirelli.........................................$70

Limited time only.
October 1 through December 31, 2019.

For a limited time, receive a $100 Visa® Prepaid Card on a set of four eligible* OEM, OEA or WIN Bridgestone tires, or receive a $70 Visa® Prepaid Card on a set of four eligible* OEM, OEA or WIN Continental, Goodyear, Michelin or Pirelli tires. Tires must be purchased at a participating BMW Center between October 1 and December 31, 2019. Submit your rebate claim online at http://BMW.offers-center.com/ with offer number 19-37451 or pick up the offer form at your BMW Center, and mail it in with a copy of your receipt and you will receive your prepaid card within 8-10 weeks. The completed form must be postmarked or submitted online within 30 days of the purchase date. Final claims must be submitted or postmarked by January 31, 2020 and received no later than February 15, 2020. Any submissions received after February 15, 2020 will not be honored, acknowledged, or returned.

*Contact center for details regarding eligible tires. Fleet vehicles are not eligible.

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Meet Our Service Staff

Service Manager Adam Chappuis
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Service Manager
Adam Chappuis
Assistant Service Manager Ronnie Santangelo
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Assistant Service Manager
Ronnie Santangelo
Service Advisor Rick Townley
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Service Advisor
Rick Townley
Service Advisor Louis Lecoq
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Service Advisor
Louis Lecoq
Service Advisor Jonathan Chouest
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Service Advisor
Jonathan Chouest
Service Advisor Chance Crochet
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Service Advisor
Chance Crochet
Pre-Delivery Manager Brennan Miller
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Pre-Delivery Manager
Brennan Miller
Cashier Raven Rasberry
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Cashier
Raven Rasberry
Service Appt. Coordinator Erin Williams
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Service Appt. Coordinator
Erin Williams
Service Appt. Manager Jaquelyn Price
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Service Appt. Manager
Jaquelyn Price
Service Loaner Manager Kristen Duncan
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Service Loaner Manager
Kristen Duncan
Service Concierge Eric Braziel
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Service Concierge
Eric Braziel
Warranty Clerk Dana Chopin
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Warranty Clerk
Dana Chopin

Contact Information


LEWIS IS GREAT AT HIS JOB , THANKS

- Ronnie Viverata, GOOGLE

Josh Kinsley is a great salesman. He was easy to work with and really helped me get a great deal. You can tell he cares about his customers. Thanks again Josh!!

- Becky Courville, GOOGLE

Great service, very welcoming and I appreciate Rick’s service as well.

- Chris DeJesus, GOOGLE

Polite, helpful and efficient.

- Tom McNamee, GOOGLE

Nice kind pricey

- Paulette Sims, GOOGLE

My wife and I had a service code activate while driving through Baton Rouge on our way home to Houston. Chance and the technician went out of their way to get us back on the road, the service was awesome. If this is how they treat their regular customers I would recommend this dealership to...

- Tom Ziesmann, GOOGLE

Great experience from sales through finance. The quality of the product goes without saying it is the experience that will bring me back to this dealership.

- Robert Franks, GOOGLE

I've been to several car service centers but Brian Harris BMW was most definitely the best!!! Their expertise in BMWs, their customer service and how they made me feel important as a customer were second to none! They worked well with my warranty people and got my X6 back on the road running alot...

- Chris Humphrey, GOOGLE

Very communicative and customer service oriented!

- Janelle Pass, GOOGLE

I missed my appointment to take my X.3 in for service work but when I took it in the next day they jumped right on it and got it taken care of much faster than I even expected. The service was great the work was done professionally and they even gave me a free Coke while I waited! Very friendly and...

- James Pursifull, GOOGLE

Very good service.

- Montag Ray, GOOGLE

Mr.Billy Robin is such a nice guy . I went to look for a vehicle for my son and drove like 4 cars with different years same models and came back to Mr.Billy for the vehicle for my son . It was because how I was treated with kindness and respect and he wasn’t pushy or didn’t look down on me or...

- thouk17 brown, GOOGLE

Great sales team. They were not pushy like most dealers.

- Cory Derveloy, GOOGLE

First, the Brian Harris BMW facility and show room is quite large and very impressive. My Wife and I were simply delighted with everyone we met during our visit. We especially appreciated our time with the Financial Manager and above all our Sales Rep “Billy Robin”. Billy not only facilitated...

- Jack Hart, GOOGLE

Customer service within the service department is unmatched by any other car company in the area.

- Sherry Anderson, GOOGLE

My five star rating is really for Mr. Carl Fontenot. From the very first approach on the lot, he was inviting, professional, and knowledgable. Not once did I feel rushed to make any decisions. He's genuinely a great guy! The atmosphere of the dealership was so peaceful; like no other. With that...

- S dot White, GOOGLE

Responded quickly

- Elizabner, CARGURUS

Very friendly atmosphere !

- Debby Lewis, GOOGLE

Great BMW dealership...Brett Bagley does an amazing job!

- mike w, GOOGLE

Great friendly service. They have a little waiting area with hot or cold drinks, and snacks to munch on while you wait for your car to be ready.

- Katey Carrier, GOOGLE

Tommy. and Clif went above and beyond to help me pick the right car for me. Jason the financial manager walked me through the process with ease. Even the GM was amazing and bent over backwards to make the deal work. Awesome staff at Brian Harris!

- Tanya Beard, GOOGLE

I took my BMW to get an alignment. The staff was nice, as always. Never did I think my sunglasses would be swiped. The thief put knock off sunglasses in my Rayban case. The manager immediately responded to my initial review and continued to communicate by email. Thank you for making this right. For...

- K G., YELP

Parts department is always super helpful, courteous, and the dealership is immaculate.

- Ryan DiFulco, GOOGLE

Bought a Mini Cooper S today and our sales fellow, Clif, was great. He took care of everything with no problems. The finance manager was also very personable and helpful. The new Mini is sweet! Lots of fun! We are glad we found a deal at Brian Harris!

- Michael P., GOOGLE
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